Job Title: Customer Support Executive – Email/Chat Process (Flipkart V3)
Location: Noida Sector 62
Job Type: Full-Time
Job Responsibilities:
- Handle customer queries through Email and Chat support channels.
- Provide accurate and timely resolutions to customer concerns.
- Maintain high standards of customer satisfaction and service quality.
- Document customer interactions and update records accurately.
- Follow company policies, process guidelines, and quality standards.
- Escalate complex issues to the concerned team when required.
Eligibility:
- Freshers and experienced candidates can apply.
- Good written communication skills in English.
- Basic computer knowledge and typing skills.
- Ability to multitask and work in a fast-paced environment.
- Customer-centric approach with problem-solving skills.
Job Details:
- Process: Flipkart Email/Chat (V3)
- Location: Noida Sector 62
- Shift: Rotational Shift
- Working Days: 6 Days Working
- Week Off: 1 Rotational Off
- Cab Facility: Available
Perks & Benefits:
- Competitive salary package.
- Cab facility for eligible shifts.
- Career growth opportunities.
- Professional work environment.
- Training and development support.
Pay: ₹11,000.00 - ₹13,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Application Question(s):
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
Location:
- Noida, Uttar Pradesh (Noida) (Preferred)
Work Location: In person
