As digital identity and commerce become increasingly vital in our customers' daily lives, we are seeking an experienced analyst to join a team that is central to delivering secure, seamless, and engaging digital experiences.
The Identity & Commerce Analytics Analyst will be a part of a team that supports customer authentication and online payment experiences that influence millions of customer interactions annually and are critical drivers of digital engagement, security, and commerce growth.
This analyst will partner with Product, Technology, and Data teams to deliver data-driven strategies that improve authentication experiences, increase digital engagement, and accelerate online payment product adoption globally.
The role requires a strong analytical focus and the successful candidate is encouraged to exhibit expertise in understanding and structuring data, and drawing meaningful insights through statistical analysis, design of experiments, or decision support logic.
Required Qualifications
3- 5 years of analytics experience
Intermediate SQL or Python skills
Experience working with large-scale datasets
Strong communication and stakeholder management skills
Preferred Qualifications
Experimentation and statistical analysis experience
Experience supporting digital products, authentication, or customer journeys
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- Support for financial-well-being and retirement
- Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- Generous paid parental leave policies (depending on your location)
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
