About Company:
Matrix Business Machines Pvt Ltd, an ISO 9001:2015 certified organisation which is involved in IT Infrastructure management for the last 38 years. We design, deploy, configure, manage and maintain IT infrastructures for various organisations which include End point devices, edge & core network devices, surveillance and Security Solutions and AI & cloud based solutions. We have a team of 30+ certified support team to manage and maintain IT Infrastructure.
Position: Desktop Support Engineer
Experience: 1+ Years
Notice Period: Immediate
Roles & Responsibilities-
· Maintenance and troubleshooting of standard software packages.
· Microsoft OS, System Software, Installation and upgrades.
· Fault finding like MS-office / O 365 related issues resolution
· Problems related to the usage of the internet and emails.
· Maintaining Regular call Reports.
· Coordinate with Internal authorities/Department for IT solutions.
· Knowledge of Windows client and server OS troubleshooting
· L1 Support for network troubleshooting
· L1 Support for server standard roles
· Timely Suggestions to improve existing the IT infrastructure
· Maintain the asset list as per Customer Standard.
· Basic Troubleshooting of the internet lease line.
· Firewall/Network security basic troubleshooting and configuration.
· L1 Support for standard Backup solution.
· Hands on experience resolving hardware board level issues
· Preventive maintenance activities related to hardware
· Knowledge of CCTV, biometrics
· Configuring BIOS settings ,BIOS upgrades
· Hands on experience on Cisco Switches, Cisco devices.( good to have)
· Troubleshooting computer peripherals, like printers and scanners issues
· Setting up new computer systems
· Should be able to resolves issues related to Antivirus software
Bike & Licence is mandatory**
Interested can share resume on [email protected]
Pay: ₹20,000.00 - ₹22,000.00 per month
Benefits:
- Health insurance
- Internet reimbursement
- Provident Fund
Work Location: In person
