Job Description
Designation: Associate/Duty Manager – Accounts Receivable (AR)
Department: Finance
Location: Gurugram
Reporting To: Finance Manager / AGM Finance
Experience: 5–8 Years
Qualification: B.Com / M.Com / MBA (Finance) / CA Inter / CMA Inter
Job Summary
The Associate Manager – Accounts Receivable (AR) is responsible for managing the end-to-end Accounts Receivable (Order-to-Cash) process, ensuring timely collections, customer account reconciliation, cash application, credit control, and dispute resolution. The role plays a critical part in improving cash flow, reducing Days Sales Outstanding (DSO), minimizing bad debts, and strengthening customer relationships while ensuring compliance with internal controls and company policies.
Key Responsibilities
1. Accounts Receivable Management
- Manage the complete Accounts Receivable lifecycle from invoice generation to payment realization.
- Ensure timely collection of outstanding receivables from customers.
- Monitor customer ageing reports and proactively follow up on overdue balances.
- Maintain accurate customer ledger balances.
2. Collections & Customer Follow-up
- Prepare collection plans and prioritize overdue accounts.
- Escalate long-pending cases to Collection team with recommended action plans.
- Build and maintain strong customer relationships while ensuring timely collections.
3. Customer Reconciliation
- Perform periodic reconciliation of customer accounts.
- Reconcile invoices, receipts, credit notes, debit notes, and customer statements.
- Resolve disputes related to billing, pricing, quantity, taxes, and payments.
- Coordinate with customers for balance confirmations.
5. Credit Control
- Monitor customer credit limits and payment behaviour.
- Recommend credit hold/release based on customer risk assessment.
- Coordinate with Sales and Business teams for credit approvals and exposure monitoring.
- Support periodic customer credit reviews.
6. MIS & Reporting
- Prepare Daily, Weekly, and Monthly Accounts Receivable MIS reports.
- Analyze:
- Customer ageing
- DSO (Days Sales Outstanding)
- Collection efficiency
- Overdue receivables
- High-risk customer exposure
- Present actionable insights to management.
7. Cross-functional Coordination
- Work closely with Sales, Operations, Customer Success, Billing, and Finance teams to resolve customer issues.
- Support month-end and year-end closing activities.
- Coordinate with auditors during statutory and internal audits.
8. Process Improvement & Compliance
- Ensure adherence to company policies and financial controls.
- Maintain complete documentation for all customer transactions.
- Identify automation opportunities within the Order-to-Cash (O2C) process.
Technical Skills
- Accounts Receivable Management
- Order-to-Cash (O2C)
- Customer Collections
- Customer Reconciliation
- Credit Control
- DSO & Ageing Analysis
- Invoice Management
- ERP Systems (SAP, Oracle, Microsoft Dynamics, Tally, NetSuite, etc.)
- Advanced Microsoft Excel (Pivot Tables, XLOOKUP, Power Query, Power Pivot)
- MIS Reporting
Preferred Experience
- 5–8 years of experience in Accounts Receivable, Collections, Credit Control, or Order-to-Cash (O2C).
- Experience handling large B2B customer portfolios.
- Experience with ERP-based accounting systems.
- Prior experience in logistics, fuel, telecom, FMCG, manufacturing, or distribution industries will be preferred.
Pay: ₹50,000.00 - ₹65,000.00 per month
Benefits:
Work Location: In person
