Services Specialist, Finance Services- Hyderabad
Do you have strong knowledge on Corporate Card industry, card applications, Amex reconciliations and expense reimbursements? If so, you may be a good fit.
Work you’ll do
This role includes accurate and timely processing of corporate card and P-Card applications, reconciliation of Deloitte T&E reimbursement system with corporate card transactions, extending into providing customer service through calls, emails and internal contact applications. To also work closely with internal (Deloitte U.S. Firms’) employees, Executive and Administrative Assistants (EAs/AAs) who support the Firm’s Partners, Principals, and Directors (PPDs); to resolve corporate card queries, DTE (Deloitte Time and Expense) and reimbursement matters by ensuring employees’ compliance/adherence to Firm’s expense and reimbursement policies.
Job Responsibilities:
- Subject matter expertise in Corporate Cards, P-Cards, Corporate Card reconciliation, and the Deloitte Time & Expense system.
- Manage the end-to-end corporate card lifecycle, including application processing, administration, maintenance, and adherence to firm policies and guidelines.
- Lead end-to-end P-Card administration, including governance, maintenance, and support for existing cardholders.
- Manage team workflow, assign tasks, and monitor progress to ensure timely and high-quality service delivery.
- Work with Corporate Card vendor to resolve any issues
- Act as the first point of contact for team queries and provide guidance on complex or sensitive matters.
- Deliver timely, accurate reports, dashboards, and metrics for management review.
- Collaborate with Team Leads and Managers to resolve issues involving confidential or sensitive information.
- Oversee responses to emails and calls related to Corporate Card, P-Card queries and expense reimbursements, while proactively engaging practitioners to resolve outstanding issues.
- Research Deloitte-related expense tools, assess process effectiveness, and identify improvement opportunities
- Support and lead assigned ad hoc requests, strategic initiatives, and activity-based projects as needed.
- Apply strong analytical judgment to interpret grey areas, assess risk, and make sound business decisions.
- Prioritize critical, time-sensitive deliverables across both individual responsibilities and team operations.
The team
Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our professionals are committed to excellence and to enhancing the trust of our clients. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients.
Qualifications
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Bachelor’s degree in commerce or finance
- 3-6 years of experience, experience in Corporate Cards operations will be added advantage/preferred
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Excellent written and verbal communication skills.
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Strong decision making and analytical ability.
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High on Integrity to able to deal with sensitive and confidential data.
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Experience in firm financial systems, SAP Xponential, and Microsoft Office applications.
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Proven flexibility and willingness to support diverse responsibilities and additional work activities to help the team achieve its goals.
Work Location
Work Timing
10:30 AM to 7:30 PM
