Qualifications-
- 6+ years of management experience, preferably in a professional services environment.
- Experience of working within the US and UK regions.
- Strong knowledge of and proven experience with engagement management/resource management.
- Prior experience in the staffing or recruiting industry strongly preferred.
- Proven experience interacting with large, enterprise clients.
- Prior experience managing engineering teams or technical staff in a project execution capacity.
- Ability to work independently and solve customer-facing problems.
- Strong communication skills (written, verbal, and presentation).
- Bachelor's Degree or equivalent experience.
- Candidates should be based in Bangalore, Pune, Hyderabad, Mumbai or Gurgaon only
“WWT has grown in India over the last few years to 300+ employees, increasing its footprints in major cities including Mumbai, Bengaluru, Hyderabad, Gurgaon & Pune. WWT India is ranked 3rd by Great Place to Work® for 2026 in mid-sized category and in Top 25 by India's Best Workplaces for Culture of Innovation 2025 “
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Requirements:
Why WWT?
World Wide Technology (WWT) strives to make a new world happen.
Founded in 1990, WWT brings together strategy, deep technical expertise and world-class partnerships to help public and private sector organizations design, build and scale intelligent AI, digital, cybersecurity, cloud and infrastructure solutions. Through its Advanced Technology Center (ATC)—a collaborative ecosystem featuring state-of-the-art hardware and software—WWT enables clients and partners to conceptualize, test and validate innovative technology and then deploy solutions at scale using its global integration and distribution capabilities.
With more than 14,000 team members and over 60 locations globally, WWT's culture—grounded in core values and leadership philosophies—has been recognized by Fortune® and Great Place to Work for its commitment to innovation, trust and creating a great place to work for all. WWT provides products and services to large enterprise, global service provider and public sector clients in up to 130 countries across six continents. Softchoice, a World Wide Technology company, supports commercial and SMB markets in the U.S. and Canada.
Role Summary-
WWT currently has an opportunity available for an Associate Strategic Engagement Manager to support our APAC Strategic Resourcing business. The Associate Strategic Engagement Manager will work with internal partners and customers to provide qualified staff for our Strategic Resourcing engagements. Additionally, the manager will be responsible for developing a strategy and plan to handle future growth in the various technical verticals through capacity planning, training, and process improvement. The successful manager will also provide leadership, mentorship, and guidance to the engineers as they execute their assigned engagements.
Responsibilities-
- Manage consultants who have been placed onsite with customers across APAC.
- Onboarding, regular meetings and communication, status reports, etc.
- Function as the escalation path for ANY issues for both resources and customers.
- Encourage use of WWT tools and processes and encourage resource involvement with other teams within WWT.
- Responsible for staffing projects and managing utilization for customer engagements.
- Regular check-ins manage issues/concerns and provides feedback to customers and team members. Provide weekly status reports to sales account teams and customers.
- Work with project coordinators to manage overall staffing project health – including burn rates, weekly status, customer specific reporting, project financials, change orders and extensions, etc.
- Consistently reinforce WWT and our Core Values.
