Hiring: Lead Analyst (CRE)– Kochi Head Office | D’LIFE Interiors Pvt. Ltd.
D’LIFE Interiors is looking for dynamic and customer-focused candidates for the role of Lead Analyst at our Kochi Head Office.
Location: Kochi Head Office
Role: Lead Analyst
Employment Type: Full-Time
Key Responsibilities:
- Handle inbound and outbound customer calls and queries
- Identify and qualify potential leads through calls, emails, and communication channels
- Assist customers in selecting suitable products/services based on their requirements
- Coordinate with relevant departments for query resolution and follow-ups
- Assign qualified leads to branches/departments for further processing
- Manage customer communication through WhatsApp groups, email, and social media
- Handle customer concerns professionally and ensure a positive experience
- Prepare reports and maintain customer satisfaction records
Eligibility:
- Strong communication skills in English & Hindi (Mandatory)
- Experience in customer handling / lead management preferred
- Good interpersonal and problem-solving skills
Apply: [email protected]
Contact: 7356461999
Pay: From ₹25,000.00 per month
Benefits:
- Paid time off
- Provident Fund
Work Location: In person
