Key Responsibilities
- Answer incoming phone calls, emails, and WhatsApp inquiries.
- ⭐ Follow up with all leads (phone, WhatsApp, email, and walk-ins) to ensure timely responses and increase conversion.
- ⭐ Maintain regular communication with prospective customers and update their status in the CRM or lead register.
- ⭐ Schedule appointments, consultations, and reminders for leads and ensure no lead is missed.
- Maintain daily records of inquiries, admissions/sales, and follow-up activities.
- Coordinate with the sales/counselling team regarding lead updates and conversions.
- Handle front desk operations, visitor management, and office coordination.
- Maintain reception area cleanliness and ensure a professional environment.
- Prepare daily and weekly reports on inquiries, follow-ups, and conversions.
- Perform other administrative tasks assigned by the management.
Pay: ₹20,000.00 - ₹35,000.00 per month
Work Location: In person
