About the Role
We are looking for a friendly, organized, and proactive Front Desk Receptionist to be the first point of contact for our clients. This role requires excellent communication skills, strong coordination abilities, and a customer-first approach to ensure a seamless experience for all visitors and enquiries.
Key Responsibilities
- Greet and assist clients and visitors in a warm and professional manner
- Handle incoming calls, WhatsApp enquiries, and walk-ins efficiently
- Schedule and manage appointments, consultations, and program bookings
- Maintain accurate records of client details and interactions
- Coordinate with trainers, nutritionists, and internal teams for smooth operations
- Follow up with leads and existing clients to ensure engagement and conversions
- Manage billing, payments, and basic administrative tasks
- Ensure the front desk area is well-organized and presentable at all times
Key Requirements
- Strong communication skills (English + local language preferred)
- Basic knowledge of MS Office / CRM tools
- Excellent organizational and multitasking abilities
- Customer-focused with a friendly and approachable personality
- Ability to handle multiple responsibilities in a fast-paced environment
Preferred Qualifications
- Prior experience in a front desk / receptionist / customer service role
- Experience in healthcare, fitness, or wellness industry (preferred)
- Basic understanding of sales or client conversion processes
Job Type: Full-time
Pay: ₹14,000.00 - ₹18,000.00 per month
Work Location: In person
