Job Title: Head of Logistics & Supply Chain
Company: Little Tags Luxury
Location: Corporate Office / Warehouse
- Strategic Roadmap: Design and execute a scalable Omni-channel logistics strategy aligning with our rapid retail and e-commerce growth.
- Global Inbound Operations: Oversee international freight forwarding, custom clearance, and import compliance for 50+ global luxury brands.
- High-Value Inventory Protection: Implement strict warehouse security, tracking, and auditing measures to eliminate shrinkage of premium designer apparel.
- Warehouse Management: Supervise daily warehouse operations, ensuring optimal space utilization, dynamic slotting, and lean material handling.
- SLA & Vendor Management: Negotiate and manage contracts with premium 3PL providers and domestic/international courier partners to optimize transit timelines.
- White-Glove Last-Mile: Elevate the final-mile customer experience, ensuring pristine luxury packaging and zero-defect deliveries to elite clients.
- Reverse Logistics Automation: Streamline a seamless, cost-effective return and exchange process tailored to luxury consumer expectations.
- Tech System Integration: Oversee and integrate modern Warehouse Management Systems (WMS) and ERP software for real-time inventory visibility.
- B2B Retail Store Replenishment: Coordinate precision stock allocation and timely inventory distribution to physical retail outlets.
- Cost & Budget Control: Monitor and optimize total logistics spend, drastically reducing cost-per-shipment while improving overall delivery speed.
- KPI Performance Tracking: Build, monitor, and report on core logistics metrics, including Order Accuracy, On-Time In-Full (OTIF), and courier transit times.
- Team Leadership & Development: Lead, mentor, and build a high-performing supply chain, warehousing, and dispatch team.
- Risk & Contingency Planning: Develop strong operational backup plans to handle peak e-commerce sale seasons and global shipping delays.
- Cross-Functional Synergy: Partner with Buying, Merchandising, and Tech teams to synchronize stock readiness with active digital campaigns.
- Experience Requirement: 8–12+ years of hardcore logistics experience, with at least 3+ years managing premium retail or luxury e-commerce operations.
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
