Telesales Team LeadJob Description
We are looking for an experienced Telesales Team Lead who has strong hands-on experience in both Telesales/Telecalling and Team Handling. The ideal candidate should have 3–5 years of relevant experience, including prior experience as a Telesales Executive and Team Lead.
Key Responsibilities
- Manage and lead a team of Telesales Executives to achieve sales targets.
- Handle outbound calls and support the team in lead conversion.
- Monitor daily calling, sales, productivity, and conversion performance.
- Generate leads, conduct follow-ups, and drive customer conversions.
- Guide and coach team members to improve their sales performance.
- Handle customer objections, escalations, and complex sales situations.
- Track individual and team KPIs and ensure achievement of monthly targets.
- Conduct regular team meetings, performance reviews, and training sessions.
- Prepare daily, weekly, and monthly sales performance reports.
- Ensure adherence to company sales processes, policies, and quality standards.
- Motivate the team and maintain a positive, target-oriented work environment.
Required Skills
- Telesales
- Telecalling
- Inside Sales
- Outbound Calling
- Lead Generation
- Sales Conversion
- Team Handling
- Team Management
- Target Achievement
- Customer Relationship Management
- Sales Reporting
- CRM
- MS Excel
- Communication & Negotiation Skills
Candidate Requirements
- 3–5 years of relevant experience is mandatory.
- Previous experience as a Telesales/Telecalling Executive is mandatory.
- Previous Team Lead/Team Handling experience in a Telesales or Sales environment is mandatory.
- Candidates should have hands-on experience in telesales as well as team management.
- Strong communication, leadership, sales, and problem-solving skills.
- Graduation preferred.
Pay: ₹8,873.08 - ₹28,000.00 per month
Benefits:
Experience:
- Telesales: 3 years (Required)
Location:
- Hoodi, Bengaluru, Karnataka (Required)
Work Location: In person
