We are seeking a senior Projects and Consulting Subject Matter Expert with 18–20 years of functional experience in leading business projects, consulting engagements, and transformation initiatives within retail banking back-office operations. The role is responsible for driving functional consulting, process transformation, operating model design, Agile-led project execution, and business change initiatives across areas such as credit cards, payments, secured loans, unsecured loans, onboarding, fulfilment, servicing, and operational support.
The candidate must bring strong functional banking domain expertise, consulting experience, project leadership capability, Agile ways of working, and proven experience in operational transformation within retail banking back-office operations.
This is a functional business consulting and transformation role and is not intended to be a technical project management, IT delivery, or system implementation role.
