Front Office & Reservations Executive
We are looking for a dynamic and customer-focused Front Office & Reservations Executive to join our hospitality team. The ideal candidate should have excellent communication skills, a professional attitude, and the ability to manage and reservations efficiently.
Key Responsibilities
- Handle room reservations through phone, email, online platforms, and walk-ins.
- Respond to guest inquiries and resolve concerns professionally.
- Coordinate with housekeeping and other departments.
- Maintain accurate reservation and billing records.
- Upsell hotel rooms, packages, and services when appropriate.
- Ensure exceptional guest experience and customer satisfaction.
Requirements
- Bachelor’s degree or diploma in Hospitality / Hotel Management preferred.
- Prior experience in front office or reservations is an advantage.
- Good communication and interpersonal skills.
- Knowledge of MS Office and hotel PMS software.
Pay: ₹15,000.00 - ₹18,000.00 per month
Work Location: In person
