Dear Candidate,
Urgent opening for IT helpdesk Support Executive role.
Job Location - Verna (Goa)
Job Responsibilities -
- Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstation and LAN performance.
- Provides answers to clients by identifying problems, researching answers, and guiding clients through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues and recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Avoids legal challenges by monitoring compliance with service agreements.
- Improves system performance by identifying problems and recommending changes.
- Updates job knowledge by participating in educational opportunities and maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.
Pay: ₹10,000.00 - ₹15,000.00 per month
Experience:
- IT helpdesk support: 2 years (Required)
- Computer hardware: 2 years (Preferred)
Work Location: In person
