We are looking for an Operations Head to manage and oversee the operations of multiple retail stores for a growing furnishings business.
The role involves supervising store operations, ensuring smooth day-to-day functioning, supporting store teams, and maintaining operational standards across all locations.
The candidate will currently be responsible for managing operations across 9 stores in Hyderabad, with occasional travel within Andhra Pradesh as the business expands.
Key Responsibilities
Multi-Store Operations Management
- Oversee daily operations across all store locations
- Ensure stores operate smoothly and follow company standards
- Monitor store performance and operational efficiency
Store Team Coordination
- Work closely with store managers and team members to ensure smooth operations
- Provide guidance and operational support to store teams
- Ensure consistent customer experience across all stores
Operational Planning & Execution
- Implement operational processes and improve store efficiency
- Monitor inventory coordination, store processes, and operational workflows
- Identify operational challenges and resolve them proactively
Cluster & Store Performance Management
- Track store performance and support improvements where required
- Conduct regular store visits to review operations and team performance
- Ensure operational discipline and consistency across locations
Coordination with Management
- Work closely with leadership on operational planning and expansion
- Provide updates on store performance, operational challenges, and improvements
- Support the launch and setup of new stores if required
Skills Required
- Strong operational and organizational skills
- Experience managing multiple retail locations or store clusters
- Ability to lead and coordinate store teams
- Strong problem-solving and decision-making ability
- Good communication and leadership skills
Ideal Candidate Profile
- 8–10 years of experience in retail operations
- Experience managing multiple stores or cluster operations
- Background in retail, furnishings, home décor, lifestyle products, or consumer goods will be preferred
- Comfortable traveling between store locations as required
Knowledge of Telugu will be an advantage for coordinating with store teams and local operations.
Compensation
- Salary: ₹12 – ₹15 LPA (based on experience)
Pay: ₹100,000.00 - ₹120,000.00 per month
Work Location: In person
