Date posted: June 29, 2026
Pay: ₹10,000.00 to ₹50,000.00 per month (Base + Performance-based incentives)
Job description:
Customer Relationship Executive (Females Only)
Company Overview:
BRV Interio is an established and rapidly expanding brand based in Kolkata. We specialize in bringing residential and commercial design concepts to life through meticulous planning, premium interior execution, and end-to-end property consultation services. As we scale our operations across West Bengal, we are building a high-performing inside sales team to act as the primary voice of our brand.
If you are a confident communicator who loves talking to people, handling inquiries, and turning leads into potential business opportunities, we want you on our team!
Job Overview:
- Position: Customer Relationship Executive
- Location: New Town, Kolkata (In-Person)
- Schedule: Full-Time
- Experience: 0–3 Years (Freshers with excellent communication skills are welcome)
- Start Date: Immediate
Key Responsibilities:
As a Customer Relationship Executive, you will be the first point of contact for prospective clients, bridging the gap between customer interest and our design/real estate teams:
- Outbound & Inbound Calling: Reach out to prospective leads generated through our digital marketing campaigns and answer inbound inquiries regarding our interior and property services.
- Lead Qualification: Understand customer requirements, budgets, and timelines to identify high-intent clients for our design and sales experts.
- Appointment Scheduling: Book site visits, face-to-face consultations, and virtual meetings for our senior interior designers and business development executives.
- CRM Management: Regularly update client details, call statuses, and follow-up notes in our database to ensure zero lead leakage.
- Follow-Ups: Maintain consistent and professional follow-ups with cold or warm prospects to keep our brand top-of-mind.
Requirements & Qualifications:
We are looking for energetic individuals who can easily build rapport over the phone.
- Language Proficiency: Must be completely fluent in English, Hindi, and Bengali to effectively converse with a diverse clientele across Kolkata.
- Location: Must reside in Kolkata and be able to commute daily to our New Town office.
- Communication Skills: Exceptional verbal communication, active listening.
- Mindset: Target-driven, patient, and capable of handling objections with a positive attitude.
- Tools: Basic knowledge of MS Excel, Google Sheets, or CRM software is preferred.
Stipend & Compensation:
We offer a competitive compensation structure that rewards consistency and performance:
- Salary Range: ₹10,000 to ₹50,000 per month
- Structure: A fixed base salary (determined by experience and communication skills) + lucrative, uncapped performance incentives tied to deals closed.
Perks & Benefits
- Dynamic, corporate office environment in the commercial hub of New Town.
- Detailed training on the interior design and real estate industries.
- Rapid career growth opportunities into corporate sales and customer relationship management (CRM) leadership roles.
- Standard performance bonuses and corporate recognition.
How to Apply
We are looking to onboard immediately. Please submit your updated CV. Candidates who match our language requirements will be invited for an immediate in-person interview at our New Town office.
Work Location: In-person at New Town, Kolkata, West Bengal
Pay: ₹10,000.00 - ₹50,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Work Location: In person
