Integrated System Design & Architecture
Define the technical architecture for the entire identification ecosystem, ensuring seamless interaction between software, firmware, and hardware components.
Lead the technical integration of new printer models and software features into TE's product portfolio.
Develop and maintain system-level specifications and interface control documents
Hardware Development & Lifecycle Management
Serve as the primary technical expert for all thermal transfer printer hardware and accessories.
Collaborate with suppliers to define hardware requirements, specifications, and customizations.
Oversee the hardware product lifecycle, including obsolescence planning, replacement strategies, and end-of-life management.
Ensure all hardware complies with relevant safety and environmental regulations (e.g., CE marking, RoHS, WEEE) and manage the certification process.
Software Development
Contribute to the development of our in-house software platform, ensuring it is intuitive, robust, and meets customer needs.
Define requirements for software-hardware interaction, including printer command languages, drivers, and Application Programming Interfaces.
Work closely with the software team to troubleshoot integration issues and validate firmware updates.
End to End System Validation & Support
Design and execute comprehensive test plans that validate the functionality, reliability, and performance of the complete hardware-software system.
Serve as the escalation point for complex technical issues, providing expert support to our global customers and field teams on the entire integrated solution.
Conduct customer interviews and gather Voice of the Customer (VOC) to identify system-level needs and opportunities for innovation.
