Post : Receptionist
Department: Administration / Front Office
Location : Thrissur
Job Summary
We are looking for a friendly, professional, and well-organized Receptionist to manage the front desk and provide excellent customer service. The Receptionist will be responsible for welcoming visitors, handling calls and correspondence, coordinating appointments, and supporting day-to-day administrative activities.
Key Responsibilities
- Welcome and greet visitors, clients, and guests in a professional and courteous manner.
- Answer, screen, and transfer incoming telephone calls.
- Manage the reception area and ensure it is clean and presentable.
- Handle incoming and outgoing emails, courier services, and correspondence.
- Schedule and coordinate appointments and meetings.
- Maintain visitor records and issue visitor passes where required.
- Receive and direct visitors to the appropriate person or department.
- Maintain office supplies and coordinate with relevant departments for replenishment.
- Provide basic administrative and clerical support to the office team.
- Maintain accurate records, files, and registers.
- Handle customer inquiries and provide appropriate information or assistance.
- Coordinate with housekeeping, security, maintenance, and other support teams when required.
- Perform any other duties assigned by the management.
Required Qualifications
- Bachelor's degree or Diploma in any relevant field.
- Previous experience in reception, front office, customer service, or administration is preferred.
- Good communication and interpersonal skills.
- Proficiency in MS Office, email, and basic computer applications.
- Good command of English; knowledge of additional languages will be an advantage.
- Professional appearance and positive attitude.
Key Skills
- Excellent verbal and written communication.
- Customer-service oriented.
- Good organizational and time-management skills.
- Ability to multitask and prioritize responsibilities.
- Pleasant and confident personality.
- Problem-solving and coordination skills.
- Ability to work independently as well as part of a team.
Work Location: In person
