We are looking for an experienced Gold Loan Operations professional to join our Head Office Operations team and drive centralized lending operations with a focus on accuracy, compliance, and operational excellence.Key Responsibilities:✔ End-to-end management of Gold Loan disbursement operations✔ Scrutiny and verification of loan documentation prior to disbursement✔ Ensuring adherence to internal policies, regulatory guidelines, and audit requirements✔ Monitoring disbursement TATs and maintaining operational efficiency✔ Coordination with Branches, Credit, Risk, Legal, and Business teams for seamless processing✔ Managing exception handling, discrepancy resolution, and process controls✔ Reviewing operational MIS, productivity, and quality metrics✔ Driving process improvements and strengthening risk and compliance frameworks.✔ Leading and mentoring operations teams to ensure service excellence.Preferred Experience:✅ Gold Loan Operations✅ Centralized Processing Centre Operations✅ Retail Asset Operations✅ Loan Disbursement & Documentation✅ Credit Operations & Process Governance✅ Audit, Compliance & Risk ControlsWe are specifically seeking candidates with experience in centralized/back-office operations within Banks or NBFCs.❌ Branch Sales, Gold Appraisal, Relationship Management, and Business Development profiles will not be considered for this role.Interested candidates may share their updated resume at [email protected] | [email protected]| [email protected]#Hiring hashtag#GoldLoan hashtag#GoldLoanOperations hashtag#LoanDisbursement hashtag#CreditOperations hashtag#RetailAssets hashtag#CPCOperations hashtag#BankingOperations hashtag#NBFCJobs hashtag#HeadOfficeJobs hashtag#OperationsManager hashtag#HyderabadJobs
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We're Hiring | Manager – Branch SurveillanceKeertana Finserv Limited is looking for an experienced and proactive Manager – Branch Surveillance to lead branch monitoring initiatives and strengthen operational controls across the organization.Key Responsibilities: Oversee branch surveillance activities to ensure adherence to company policies, SOPs, and regulatory guidelines. Monitor branch operations, transactions, and documentation to identify process deviations, operational risks, and control gaps. Analyze exception reports, audit observations, and branch MIS to detect irregularities and recommend corrective actions. Lead investigations into operational exceptions, policy breaches, and potential fraud indicators. Track closure of audit findings and compliance observations across branches and ensure timely resolution. Coordinate with Operations, Credit, Audit, Compliance, and Risk teams to strengthen the control environment. Conduct branch reviews, surprise inspections, and risk assessments to evaluate process compliance. Prepare surveillance dashboards, risk reports, and management presentations for senior leadership. Drive process improvement initiatives and implement preventive controls to mitigate operational risks. Mentor and guide surveillance team members to ensure effective monitoring and reporting practices.Who We Are Looking For: ✔ 5+ years of experience in Branch Operations, Internal Audit, Compliance, Risk Management, or Surveillance functions within the NBFC/BFSI sector. ✔ Strong understanding of branch processes, operational controls, regulatory requirements, and risk management practices. ✔ Proven experience in identifying operational risks and driving corrective actions. ✔ Proficiency in Microsoft Excel, MIS reporting, and data analysis. ✔ Strong analytical, leadership, communication, and stakeholder management skills.
Pay: ₹15,160.36 - ₹58,344.12 per month
Work Location: In person
