Job Title: Senior Telemarketing Executive (EdTech)
Experience: 3+ Years
Industry: Education / EdTech / Training Institute
Location: Coimbatore
Job Summary
We are looking for an experienced Senior Telemarketing Executive with a strong background in the EdTech industry. The ideal candidate should have excellent communication, counselling, and relationship-building skills, along with a good understanding of student psychology to effectively guide prospective learners toward suitable career and training programs.
Key Responsibilities
- Handle inbound and outbound calls to prospective students.
- Counsel students and parents regarding career-oriented training programs.
- Understand student needs using psychological and behavioural communication techniques.
- Convert enquiries into admissions by providing appropriate course guidance.
- Follow up with leads through calls, WhatsApp, email, and CRM.
- Maintain daily call records and achieve monthly admission targets.
- Coordinate with the academic and marketing teams for lead conversion.
- Train and mentor junior telemarketing executives.
- Build long-term relationships with students and parents.
Required Qualifications
- Bachelor's Degree in any discipline (MBA preferred).
- 3+ years of experience in Telemarketing, Student Counselling, or Admissions within the EdTech/Education sector.
- Excellent communication skills in English and Tamil.
- Strong negotiation and persuasion skills.
- Experience using CRM and lead management software.
Preferred Qualifications
- Certification or educational background in Psychology, Counselling, Behavioural Science, or Human Resource Management will be an added advantage.
- Knowledge of career counselling and student behaviour.
- Ability to understand customer psychology and improve conversion rates.
Skills
- Student Counselling
- Telemarketing & Sales
- Psychological Communication
- Lead Conversion
- Relationship Management
- Objection Handling
- CRM Management
- Team Leadership
- Target-Oriented Approach
Salary: Best in Industry (Based on Experience & Performance)
Location: Coimbatore
Job location: Coimbatore
Must have 4 years of Experiences
immediate joiner is preferred
For more details
CONTACT HR: +91 9524213943, +917810097967
Job Type: Full-time
Pay: ₹12,000.00 - ₹16,000.00 per month
Benefits:
- Cell phone reimbursement
- Internet reimbursement
Experience:
- Microsoft Office: 1 year (Preferred)
- total work: 1 year (Preferred)
Work Location: In person
