Telecalling executive
Company: Hippocloud Technologies
Experience: 0-1 year
Qualification: Any Graduate
Skills- Tally erp and prime
Job Overview:
You will handle customer inquiries, resolve complaints, and provide information about company products and services.
The role involves communicating with customers primarily through voice calls.inbound and outbound
Responsibilities:
Handle incoming customer calls and provide assistance in a professional and courteous manner.
Address customer inquiries, complaints, and provide appropriate solutions.
Maintain accurate and detailed records of customer interactions and transactions.
Collaborate with team members and other departments to ensure customer satisfaction.
Stay updated on company products, services, and policies to provide accurate information to customers.
Follow communication scripts and guidelines to ensure consistent and effective customer interactions.
Provide feedback and suggestions for process improvements to enhance customer experience.
Skills Requirements: Tally erp , prime complete knowledge
Pay: ₹10,000.00 - ₹16,000.00 per month
Work Location: In person
