About DHL Group and Finance Services
DHL Group the logistics provider of the world with over 590,000 employees in more than 220 countries and territories. We are an organization that is not just moving goods around, we have a very clear purpose, and we are: Connecting People. Improving Lives. We provide challenges and opportunities for personal and professional development, we recognize the difference you bring to our business and together we share the pride of building one of the largest world leaders in logistics and supply chain.
Finance Services - Who we are?
We are over 700 financial professionals who provide high-quality finance and accounting services to DHL Group. We operate the financial and accounting processes for over 140 units of Express, P&P, Group Functions, Freight, eCommerce and Supply Chain - in Germany, the Alps and beyond. Our payment factory operates for over 800 group units worldwide.
The strengths that define us are shaped by our employees: mature digitalized processes, high-quality services, future-oriented projects and highly satisfied business partners. We are not only the experts for OTC, PTP, RTR, Billing and Master data processes. We develop and operate efficient digital solutions and manage professional projects. We offer expert consulting services and manage hybrid financial processes.
Our mission: We help the Group to become better by making finance easy. We are THE partner organization for finance and accounting.
In summary: "Excellence in Financial Services. Simply Delivered."
Ready to immerse yourself in the exciting world of Finance Services? Join the team and bring your expertise on board! As part of DHL Group, you will be working with a global network of Finance Services colleagues as well as our business units and divisions and benefit from a wide range of development opportunities. If you are looking for an interesting role in a dynamic and diverse group, join us in our APAC region.
We are looking for an immediate, full-time, permanent position in APAC at Chennai, India.
Job Purpose:
This role will develop and maintain the communication and staff engagement strategy at the Finance Services Location in Chennai in line with FS global CEE (customer & employee experience) Strategy. The candidate will develop and implement internal culture & communication plans and activities to positively and accurately represent company's operations, merits and image to the organization in line with business needs, Group guidelines and policies. The primary responsibility will be to lead the FS Communication Set up in Smart Connect for the Chennai Location as well as leading Change Management and employee engagement initiatives. The candidate will further be preparing any internal communications & Town Halls for Senior Management
Your tasks:
- Development and communication of yearly Finance Services Chennai Employee engagement roadmap
- Organization and facilitation of FS specific trainings & network events (WS on unconscious bias, DEIB, Compliance Awarenes, other)
- Employee Opinion Survey (EOS) FS Chennai Champion
- Great Place To Work (GPTW) FS Chennai Champion
- Finance Services Awards Champion
- Comms Set-Up Smart-Connect
- Comms Maintenance Smart-Connect + MS TEAMS
- FS Town Hall and MTM (Moments that Matter) Preparation
- Develop and execute internal culture & communications plans for the Chennai location in line with global FS Strategy
- Streamline / Standardize & facilitate the onboarding experience for all Chennai based employees
- Design and implement corporate campaigns and local events in the organization (e.g. DEIB week, GVD, EAW)
- Execute communication plans to achieve maximum exposure and awareness of key messages related to organization's policies, programs and management goals
- Execute customer satisfaction surveys and support the preparation of management meetings (e.g. SPRs) as per set standards and timelines
- Responsible to the creation of content for and achieve timely distribution of material for internal communication regarding the Chennai Location such as newsletters, brochures, handbooks, presentations etc
- Development and maintenance of effective relationships with internal and external stakeholders
- Develop standard FS branded items in local market to strengthen corporate ID
- Develop solutions that reflect best practices and work across multiple business areas/ geographies
- Conducting negotiations with internal and external stakeholders
- Resolution of escalations from management
- Serving as the escalation point for employees with any CM topics concerning the workforce
- Support projects, management team and employees in local change processes
- Support local management as interface to local HR department
Your profile:
Advanced MS Powerpoint skills
Education Level
Master’s degree Communication, Marketing or Public Relations
Experience Level
More than 5years of senior experience in similar role as a SPOC for Communication & Engagement topics
We offer:
- Great opportunity to work for the biggest logistics company in the world
- International and virtual environment
- Flexibility and great opportunity to learn
- Tempting Compensation and benefits
DHL Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
If this is something you would like to do, don’t hesitate and start your application.
