Key Responsibilities:-
1. Sales Training Strategy & Delivery:
- Design and deliver structured sales training programs covering solution selling, sales team management, dealer management, key account management, and related competencies.
- Conduct training sessions for internal sales teams across multiple regions and locations.
- Lead structured sales induction programs for new hires, covering products, markets, sales processes, automation tools, promotional schemes, and reporting frameworks.
- Organize and facilitate training on product knowledge, industry trends, and competitive landscape insights.
2. Learning Design & Content Development:
- Develop engaging learning materials including training manuals, presentations, videos, and e-learning modules.
- Collaborate with Product Management, Marketing, and Sales teams to incorporate product features, benefits, and differentiators into training content.
- Ensure learning programs align with business objectives and evolving market requirements.
3. Training Needs Analysis & Effectiveness:
- Assess organizational training needs using surveys, stakeholder interviews, and performance data analysis.
- Continuously evaluate training effectiveness through feedback, assessments, and performance metrics.
- Update and refine learning content to ensure ongoing relevance, engagement, and measurable impact.
4. Competency Development & Career Progression:
- Support competency assessments and design customized learning interventions to bridge capability gaps.
- Define learning goals and drive post-training projects and assignments in collaboration with functional leaders.
- Develop and implement career development programs for the sales organization.
5. Coaching & Performance Enhancement:
- Coach and mentor new sales employees through structured onboarding and capability-building initiatives.
- Provide targeted coaching and performance enhancement programs for team members requiring additional support.
- Enable managers with tools and frameworks to reinforce learning on the job.
6. Stakeholder & Channel Alignment:
- Partner with retail and channel partners to ensure alignment in sales messaging and customer experience delivery across channels.
- Collaborate cross-functionally with internal stakeholders to drive consistent sales capability standards.
7. Training Governance & Reporting:
- Design and maintain structured MIS dashboards to track training participation, effectiveness, and ROI.
- Prepare and share periodic training impact reports with key stakeholders and leadership teams.
8. Continuous Learning & Market Awareness:
- Stay updated on industry trends, competitor offerings, and best practices in sales capability development and adult learning methodologies.
- Introduce innovative learning approaches to enhance engagement and learning outcomes.
