Drive overall volume & market Share
Ensure authentic and correct market information flow to all stakeholders
Devise actions based on RCA
Monitor dealer profitability
Overseeing Manpower Productivity & Adequacy
Team Handling for respective states
Provide timely insights to Marketing & Sales Planning (Add - GTM)
Manage end to end customer centricity, and satisfaction
Ensuring customer handling for escalations
Overseeing Customer engagement practices
Ensure process adherence and corrective action plan implementation at state level
Ability to drive business (channel sales specifically)
Ability to understand product technicalities
Handle ambiguous situations
Unlearn from previous experiences
Take complete ownership of delivery and teams
Understand premium customer segment
Form & manage relationships with peers and channel partners