Job Title: Service Department Technician
Location: Surat
Terms: Rotational Shift
Job Requirements:
- Diploma/Degree in Electrical, Electronics, or Mechanical Engineering
- Field support experience is mandatory
- Knowledge of computers and hardware is preferable
Responsibilities:
- Utilize various strategies and tools to provide effective solutions to customer concerns.
- Communicate with clients, engineers, and technicians to ensure efficient service delivery.
- Follow up promptly on service requests and provide feedback to customers.