JOB DESCRIPTION (JD)Position: Senior Executive – NIKOL
Department: Administration / Facility & Operations
Location: NIKOL
Reports To: Assistant Manager / Facility Manager
Role Type: Full Time
1. Job Purpose
The Senior Executive – NIKOL is responsible for supervising and coordinating day-to-day hospital operational activities at the assigned location. The role involves regular hospital rounds, monitoring BMW and linen management, coordinating departmental indents, resolving software-related operational issues, managing approved petty cash activities, monitoring maintenance requirements and coordinating with the Central Store for smooth availability of required materials.
2. Key Responsibilities A. Morning Round
- Conduct daily morning rounds of the assigned hospital areas.
- Check cleanliness, hygiene, infrastructure and general operational conditions.
- Identify operational issues and coordinate with the concerned department for resolution.
- Follow up on pending observations until closure.
- Maintain daily round/checklist records.
- Escalate critical or unresolved issues to the reporting manager.
B. Biomedical Waste (BMW) Management
- Monitor proper segregation of biomedical waste as per hospital guidelines.
- Check availability and appropriate use of BMW bins/bags in assigned areas.
- Coordinate with housekeeping and concerned departments for proper collection and disposal.
- Identify and report improper segregation or BMW-related non-compliance.
- Ensure required BMW records/checklists are maintained.
- Coordinate with the concerned team for corrective action wherever required.
C. Linen Management
- Monitor availability of clean linen in patient-care and other designated areas.
- Coordinate collection and replacement of used/soiled linen.
- Monitor proper handling and segregation of soiled linen.
- Follow up on linen shortages, damages and replacement requirements.
- Coordinate with laundry/linen team for smooth daily operations.
- Maintain records and report recurring linen-related issues.
D. Department Indent Management
- Receive and coordinate material requirements raised by different departments.
- Verify the requirement with the concerned department before processing.
- Coordinate with Central Store/Purchase for fulfilment of departmental indents.
- Follow up on pending and urgent indents.
- Ensure timely availability of required materials.
- Maintain proper records of departmental indents and their status.
- Escalate delayed or critical requirements to the reporting manager.
E. Software Issue Coordination
- Identify and coordinate resolution of software-related operational issues reported by hospital departments.
- Understand the basic nature of the issue and collect relevant information from the user/department.
- Coordinate with the IT/software support team for troubleshooting.
- Maintain a record of reported software issues and their status.
- Follow up with the concerned support team until resolution.
- Escalate recurring or critical software issues to the reporting manager.
- Ensure operational disruption due to software issues is communicated to the concerned departments.
F. Petty Cash
- Handle approved petty cash requirements related to routine hospital operations.
- Ensure expenses are made only against authorized requirements.
- Collect and maintain bills, vouchers and supporting documents.
- Maintain proper petty cash records and daily balance.
- Submit documents for verification/reconciliation within the defined timeline.
- Report any discrepancy or irregularity immediately to the reporting manager.
G. Maintenance Rounds
- Conduct regular maintenance rounds of assigned hospital areas.
- Identify electrical, plumbing, civil, furniture, equipment and other facility-related issues.
- Coordinate with the maintenance team for corrective action.
- Record complaints and monitor their status until closure.
- Follow up on pending maintenance work.
- Escalate critical issues affecting patient care, safety or hospital operations.
H. Central Store Coordination
- Coordinate with the Central Store for availability of required hospital materials.
- Follow up on approved departmental indents and material requirements.
- Monitor timely issue and receipt of required materials.
- Coordinate regarding shortages, pending supplies and urgent requirements.
- Ensure proper documentation of material requests and receipts.
- Maintain communication between departments and Central Store for smooth material flow.
- Report recurring stock shortages or supply-related issues to the reporting manager.
3. Coordination & Communication
- Coordinate with Nursing, Housekeeping, Maintenance, IT, Stores, Purchase, Security and other hospital departments.
- Maintain effective communication with departmental staff.
- Ensure operational concerns are communicated to the concerned team promptly.
- Follow up with responsible teams until the issue is resolved.
- Support smooth functioning of hospital operations at the NIKOL location.
4. Documentation & Reporting
- Maintain daily morning and maintenance round records.
- Maintain BMW and linen-related checklists/records.
- Maintain departmental indent trackers.
- Maintain software issue logs and follow-up records.
- Maintain petty cash documentation and reconciliation records.
- Maintain Central Store coordination and material-related records.
- Prepare reports as required by the reporting manager.
5. Compliance & Safety
- Follow all hospital policies, SOPs and operational guidelines.
- Ensure BMW handling and linen management are carried out as per hospital standards.
- Report safety hazards and operational risks immediately.
- Maintain confidentiality of hospital and patient-related information.
- Support hospital quality, safety and audit requirements.
- Ensure assigned responsibilities are performed in accordance with approved procedures.
6. Key Skills Required
- Good communication and interpersonal skills.
- Strong coordination and follow-up ability.
- Basic understanding of hospital operations.
- Good problem-solving skills.
- Ability to coordinate with multiple departments.
- Basic computer and MS Office/Excel knowledge.
- Ability to understand and coordinate basic software-related issues.
- Good documentation and record-maintenance skills.
- Ability to manage multiple operational activities simultaneously.
7. Performance Indicators (KPI)
- Timely completion of morning and maintenance rounds.
- Timely closure/follow-up of operational complaints.
- Proper BMW and linen management.
- Timely processing and closure of departmental indents.
- Effective coordination and closure of software issues.
- Accurate petty cash documentation and reconciliation.
- Timely coordination with Central Store.
- Proper maintenance of records and reports.
- Compliance with hospital SOPs, safety and quality standards.
8. Accountability
The Senior Executive – NIKOL will be accountable for effective coordination, monitoring and follow-up of assigned hospital operational activities and ensuring that identified issues are communicated, tracked and resolved within the defined timeline.
Pay: ₹35,000.00 - ₹40,000.00 per month
Benefits:
- Leave encashment
- Provident Fund
Work Location: In person
