Greet Guests: Welcome guests as they arrive, with a warm and friendly demeanour.
Manage Reservations: Handle bookings over the phone, online, and in person, ensuring accurate and efficient reservation management.
Seating Guests: Escort guests to their tables, providing menus and informing them of their server’s name.
Wait Time Management: Provide accurate wait times to guests who do not have reservations and manage the waiting list.
Customer Service: Address guest inquiries and concerns promptly and professionally, ensuring a positive dining experience.
Maintain Cleanliness: Ensure the front-of-house area is always clean and presentable.
Assist with Opening/Closing: Help with the opening and closing procedures of the restaurant.
Menu Knowledge: Be familiar with the menu to answer any questions guests may have and to assist with recommendations.
Coordinate with Staff: Work closely with servers and kitchen staff to ensure smooth operations and guest satisfaction.
Special Requests: Handle special requests and accommodate large parties or VIP guests with personalized service.
Job Type: Full-time
Pay: ₹20,095.55 - ₹22,196.22 per month
Benefits:
- Food provided
- Health insurance
- Paid sick time
- Provident Fund
Work Location: In person
