Hi
Greetings
We are Hiring
Position
Reservation Operations Executive
Location
Delhi
Employment Type
Full-Time
Industry
Travel & Tourism
About the Role
We are looking for a detail-oriented and proactive Reservation Operations Executive to join our team. The candidate will be responsible for handling travel reservations, coordinating with vendors and customers, ensuring smooth booking operations, and providing excellent support throughout the reservation process.
Key Responsibilities
- Handle domestic and international travel reservations.
- Manage hotel, flight, transport, and holiday package bookings.
- Coordinate with vendors, airlines, hotels, and travel partners.
- Ensure accurate booking confirmations and timely updates.
- Resolve reservation-related issues and customer queries.
- Maintain reservation records and operational reports.
- Work closely with sales and customer support teams.
- Ensure smooth end-to-end booking operations.
- Follow company SOPs and operational guidelines.
- Maintain high levels of customer satisfaction.
Required Skills & Qualifications
- Minimum 1–3 years of experience in reservation or travel operations.
- Good knowledge of travel booking processes.
- Familiarity with reservation systems and MS Office.
- Strong communication and coordination skills.
- Ability to multitask and work under pressure.
- Attention to detail and problem-solving ability.
- Graduate preferred.
Preferred Candidate Profile
- Experience in travel, hospitality, or tourism industry.
- Knowledge of domestic and international travel operations.
- Good email drafting and coordination skills.
- Fluent in English and Hindi.
Salary & Benefits
- Attractive salary package
- Incentives and performance-based growth
- Professional work environment
- Career advancement opportunities
Working Details
- Location: Delhi
- Working Days: 6 Days a Week
- Shift Timing: Rotational Shift
How to Apply
Interested candidates can share their updated resume along with current salary, expected salary, and notice period details.
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
- Flexible schedule
- Provident Fund
Work Location: In person
