Position: Duty Manager – Front Office
Key Responsibilities:
- Oversee daily Front Office operations.
- Ensure excellent guest service and guest satisfaction.
- Handle guest complaints and resolve issues promptly.
- Coordinate with all hotel departments for smooth operations.
- Supervise Front Office staff and maintain service standards.
- Prepare reports and manage shift activities.
Requirements:
- Graduate/Hotel Management preferred.
- Minimum 3–5 years of experience in Front Office operations.
- Strong leadership and communication skills.
- Knowledge of hotel software and guest handling.
- Ability to work in shifts.
Department: Front Office
Accommodation: Shared Accommodation & Meals Provided
Benefits:
Work Location: In person
