Job Title: Tally Support Executive
Location: Baner, Pune
Job Type: Full-time
Experience: 0–2 Years (Freshers with Tally knowledge can apply)
Salary: ₹18,000 – ₹25,000 per month (depending on experience)
Job Summary
We are looking for a proactive and customer-focused Tally Support Executive to provide technical and functional support for TallyPrime/Tally ERP users. The candidate will assist customers with software installation, troubleshooting, accounting-related queries, GST issues, and product training.
Key Responsibilities
- Install, configure, and troubleshoot TallyPrime/Tally ERP software.
- Provide customer support via phone, email, remote access, and onsite visits when required.
- Resolve issues related to accounting, GST, inventory, payroll, and data synchronization.
- Assist clients with data backup, restoration, and migration.
- Guide customers on Tally features and best practices.
- Maintain support tickets and ensure timely issue resolution.
- Coordinate with the technical team for complex issues.
- Prepare daily support reports and maintain customer records.
Required Skills
- Good knowledge of TallyPrime/Tally ERP.
- Basic understanding of accounting principles, GST, and inventory.
- Familiarity with MS Excel and Windows.
- Strong communication and problem-solving skills.
- Ability to work independently and manage multiple customer queries.
Working Days: Monday to Saturday (6 Days)
Timing: 9:30 AM – 6:30 PM.
Pay: ₹18,000.00 - ₹25,000.00 per month
Benefits:
Work Location: Hybrid remote in Baner, Pune, Maharashtra
