We are looking for a proactive and organized Sales & Operations Coordinator to manage the complete order coordination process from quotation and customer communication to work order distribution, production follow-up, billing, transportation, delivery, documentation, and customer complaint resolution.
The candidate will act as a coordination point between Sales, Production, Accounts, Dispatch/Logistics, and Customers to ensure that orders are completed and delivered on time with proper documentation and billing.
Key Performance Indicators (KPIs)
· On-time order completion
· On-time dispatch and delivery
· Timely billing
· Accurate work order distribution
· Customer follow-up effectiveness
· Reduction in order delays
· Timely submission of Test Reports/COC
· Customer complaint closure time
· Proper coordination between Sales, Production, Accounts and Dispatch
Pay: ₹20,000.00 - ₹28,000.00 per month
Work Location: In person
