About the Role
We are looking for an enthusiastic and target-oriented Pre-Sales Executive to connect with prospective students, understand their career goals, and guide them toward suitable courses and training programs.
The ideal candidate should have excellent communication skills, a convincing personality, and the ability to build strong relationships with prospective customers.
Key Responsibilities
- Contact prospective leads through calls, WhatsApp, and other communication channels.
- Understand students' educational background, career goals, and requirements.
- Explain course curriculum, duration, fees, placement assistance, and other program benefits.
- Conduct effective product/course presentations and counselling sessions.
- Convert qualified leads into admissions through effective follow-ups and communication.
- Maintain regular follow-ups with prospective students until the final decision.
- Handle queries and objections professionally and provide appropriate solutions.
- Maintain accurate records of calls, follow-ups, lead status, and conversions.
- Update all lead and customer information in the CRM/system on a regular basis.
- Coordinate with the academic and operations teams for smooth student onboarding.
- Achieve daily, weekly, and monthly calling and conversion targets.
- Prepare and submit daily sales/activity reports.
- Maintain a professional relationship with students and ensure a positive customer experience.
Required Skills
- Excellent verbal and written communication skills.
- Strong convincing and negotiation abilities.
- Good interpersonal and relationship-building skills.
- Target-oriented and self-motivated approach.
- Ability to handle objections and close leads.
- Good follow-up and time-management skills.
- Basic knowledge of MS Office/Google Sheets and CRM tools.
- Ability to work effectively in a team environment.
- Candidates with experience in Ed-Tech, Telecalling, Inside Sales, Counselling, or Business Development will be preferred.
Qualification
- Graduate in any discipline.
- Freshers with strong communication and convincing skills can apply.
- Prior experience in sales, counselling, telecalling, or customer service will be an added advantage.
Pay: ₹10,000.00 - ₹15,000.00 per month
Work Location: In person
