Flaviant Network (P) Ltd is a premier institute for civil services exam preparation, known for its quality content, test series, and mentorship programs. We are committed to guiding aspirants to success in the UPSC and other competitive exams.
Job Responsibilities:
- Explain courses, programs, and offerings clearly and persuasively.
- Help the students to enrol in the courses.
- Maintain accurate records of calls, feedback, and conversions in CRM.
- Resolve queries related to course content, batches, fees, and admissions.
- Coordinate with internal teams for smooth delivery of services to enrolled students.
- Ensuring effective utilization of the course in which the student is enrolled.
Required Skills and Qualifications:
Minimum 2 years to 3 years of experience in tele calling, counseling, or customer service (preferably in the education sector).
- Good communication skills in English and Hindi.
- Polite, confident, and result-oriented approach.
- Excellent follow up skills
- Basic knowledge of civil services preparation is a plus.
Familiarity with CRM tools is desirable.
Pay: ₹9,663.63 - ₹18,000.00 per month
Benefits:
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
