We are seeking an experienced and detail-oriented Outbound Operations Executive to manage international travel operations and visa processing. The ideal candidate should have strong knowledge of outbound holiday operations, international documentation requirements, and visa procedures for various destinations.
Key Responsibilities
- Handle end-to-end operations for international holiday packages.
- Process and manage tourist visa applications for various countries.
- Guide clients regarding visa requirements, documentation, appointment scheduling, and application procedures.
- Coordinate with embassies, consulates, visa service providers, DMCs, hotels, airlines, and transport partners.
- Prepare and verify travel documents, vouchers, itineraries, insurance, and visa-related paperwork.
- Track visa application status and ensure timely submissions and approvals.
- Manage booking confirmations, amendments, cancellations, and special requests.
- Work closely with the sales team to ensure seamless execution of client bookings.
- Maintain accurate records of bookings, visas, supplier communications, and operational updates.
- Resolve operational issues proactively before and during travel.
Requirements
- Bachelor's degree in any discipline.
- 1–4 years of experience in outbound travel operations.
- Mandatory knowledge of international visa processes, documentation, and application procedures.
- Strong understanding of destination-specific travel requirements.
- Excellent communication, coordination, and client-handling skills.
- Proficiency in MS Excel, Google Sheets, and travel-related systems.
- Ability to manage multiple files and deadlines efficiently.
- Strong attention to detail and problem-solving abilities.
Preferred Experience
- Experience handling visas for destinations such as Schengen countries, UK, USA, Japan, Australia, New Zealand, Singapore, Thailand, and UAE.
- Experience working with international DMCs and travel suppliers.
- Knowledge of travel insurance and international documentation requirements.
What We Offer
- Opportunity to work with a leading travel company.
- Exposure to global destinations and travel operations.
- Career growth and learning opportunities.
- Supportive and collaborative work environment.
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
