Customer Relation Executive – Cosmetic Clinic (Thrissur)
Job Title: Customer Relation Executive (CRE)
Location: Thrissur
Industry: Cosmetic / Aesthetic Clinic
Experience: Minimum 2 Years Required
Job Responsibilities:
- Handle patient enquiries through phone, WhatsApp, email, and walk-ins.
- Build and maintain strong relationships with new and existing clients.
- Follow up on leads, consultations, and treatment plans to improve conversions.
- Schedule appointments and coordinate with doctors and clinic staff.
- Provide information about cosmetic, skin, hair, and aesthetic treatments.
- Maintain accurate customer records and update CRM software regularly.
- Address customer concerns and ensure a positive patient experience.
- Support retention activities, feedback collection, and post-treatment follow-ups.
- Achieve patient engagement and conversion targets. (LinkedIn)
Requirements:
- Any Degree.
- Minimum 2 years of experience in Customer Relations, CRM, Patient Counseling, Front Office, or Customer Service.
- Experience in a cosmetic, dermatology, aesthetic, wellness, or healthcare clinic is preferred.
- Excellent communication and interpersonal skills.
- Strong follow-up, persuasion, and customer-handling abilities.
- Proficiency in MS Office and CRM software. (LinkedIn)
Preferred:
- Immediate joiners preferred.
- Fluency in English and Malayalam.
Salary: Best in Industry (Based on Experience)
Pay: ₹15,000.00 - ₹20,000.00 per month
Application Question(s):
- Are you available for immediate joining?
Experience:
- Client Relation: 1 year (Required)
Language:
Location:
- Thrissur, Kerala (Thrissur) (Preferred)
Work Location: In person
