RentalMeet is a venue booking platform that allows users to search and book meeting rooms, event spaces, and venues based on city, capacity, date, and time availability. We connect venue hosts with event organizers, corporate clients, and individuals looking for the perfect space.
We are looking for a proactive and organized Assistant Manager - Venue Operations to join our Bhopal office. In this role, you will support venue onboarding, manage bookings, coordinate with venue partners, and ensure smooth operations for our platform
Key ResponsibilitiesVenue Operations & Onboarding
- Identify and onboard new venues, event spaces, and meeting rooms onto the RentalMeet platform
- Maintain relationships with existing venue partners and ensure their listings are updated
- Conduct site visits to verify venue details and quality standards
- Assist venue partners with listing optimization and booking management
Booking Management
- Support end-to-end booking coordination between customers and venue partners
- Troubleshoot booking issues, last-minute changes, or special requirements -4
- Track and report booking conversion rates and operational KPIs
Field Marketing & Vendor Acquisition
- Conduct field visits to potential venues for onboarding (2-5 visits daily) -2-10
- Coordinate with local vendors, event organizers, and service providers
- Build local partnerships to increase platform visibility and venue inventory
Customer Experience
- Ensure seamless booking experience for both venue hosts and customers
- Resolve customer complaints and issues professionally and empathetically
- Actively collect feedback to improve platform services
Reporting & Data Management
- Maintain venue databases, booking trackers, and performance reports
- Track daily, weekly, and monthly KPIs including venue onboarding, user acquisition, and bookings
- Prepare operational reports for management review
RequirementsQualifications
- Bachelor's degree in Business Administration, Management, Commerce, or a related field
- 0–2 years of experience in operations, sales, customer service, or venue management
- Freshers with strong communication and organizational skills are encouraged to apply
Skills & Competencies
- Strong communication and interpersonal skills -2-10
- Good organizational and time management abilities
- Ability to handle multiple tasks and work under pressure -2
- Proficiency in MS Excel, Word, and Google Sheets
- Sales and persuasive skills -2
- Customer-first mindset and problem-solving attitude
Preferred
- Experience in venue booking, event management, or hospitality industry
- Familiarity with booking platforms or tech-enabled workflows -2-4
- Field marketing or business development experience
Working Hours
- Full-time, 6-day working week
- May require occasional work on weekends or holidays as per business requirements -2-4
- Bhopal office location
What We Offer
- Competitive salary (₹12,000 – ₹20,000 per month)
- Learning and development opportunities in a growing startup
- Exposure to venue operations, business development, and platform growth
- Opportunity to work with a dynamic and fast-growing team
How to Apply
Interested candidates can share their resumes at [email protected] or contact Mr. Mohsin Khan - 6260959428 .
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person