Panjim Gymkhana Riverside Suites
Job type : Full-Time
Work Location - In person
The role requires willingness to work on a rotational shift basis, including night shifts as per operational requirements.
Key Responsibilities:
- Welcome and assist guests in a professional and friendly manner
- Handle guest check-in and check-out procedures
- Manage room reservations, bookings, and guest information
- Attend guest queries, requests, and complaints promptly and professionally
- Handle telephone calls, emails, and general guest communication
- Coordinate with other departments for smooth operations
- Prepare and maintain front office records and reports
- Handle billing and payments (No cash)
- Provide information regarding hotel facilities, services, and local attractions
- Maintain cleanliness, discipline, and professional appearance at the front desk
Requirements:
- Previous experience in Front Office / Hotel Reception preferred
- Freshers with good communication skills may apply
- Good verbal and written communication skills
- Basic computer knowledge and willingness to learn hotel software
- Ability to work in shifts, including weekends and holidays
- Customer-oriented attitude with good problem-solving skills
Job Type: Full-time
Pay: ₹15,000.00 - ₹20,000.00 per month
Benefits:
- Food provided
- Provident Fund
Experience:
- Front Office / Hospitality operations: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person
