Greetings from Excellis IT Pvt. Ltd. !!!!!!!!!
We are hiring for Dialer Support Executive profile
Location- Salt Lake ,Sector-5 ( On-site )
Experience- -2-5 years
Minimum Qualification: 10+2 passed from a recognized Board/University.
Roles & Responsibility:
- Campaign Management: Create, configure, and update outbound dialing campaigns, filters, and rules
- Data Operations: Upload, download, and segment customer lead lists and contact databases securely.
- Real-Time Monitoring: Track live call metrics, agent availability, drop/abandon rates, and idle time to maximize floor efficiency.
- Reporting & Analysis: Generate daily and weekly performance reports on contact rates, list penetration, and campaign outcomes
- Troubleshooting: Identify technical glitches or system errors in VoIP/dialer software and escalate or resolve them with IT vendors
Interested candidates can drop their cv at [email protected] or can contact on the given no.
9330164835
Pay: ₹15,000.00 - ₹25,000.00 per month
Benefits:
Work Location: In person
