Company: Incheon Kia
Industry: Automobile
Role Overview
Incheon Kia is hiring enthusiastic Call Centre Executives to handle inbound and outbound customer calls related to automobile sales and service support. The role focuses on customer communication, enquiry handling, and lead follow-up.
Candidate Profile
- Experience: 0–5 Years
- Age: 18–30 Years
- Qualification:
- Plus Two / Any Graduation
- Good communication and willingness to work in a customer support role
Key Responsibilities
- Handle incoming customer calls and respond to enquiries
- Make outbound calls for lead follow-ups and service reminders
- Provide information about vehicles, offers, and services
- Update customer details in CRM or call tracking system
- Coordinate with sales and service teams for customer support
- Schedule appointments, test drives, and service bookings
- Ensure timely follow-up on pending leads and queries
- Maintain call quality and customer satisfaction standards
Work Schedule
- Working Hours: Flexible shift
- Weekly Off: Sunday
Pay: ₹14,000.00 - ₹20,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Work Location: In person
