International Voice & Chat Support Executive
Location: Kovilambakkam, Chennai, Tamil Nadu
Are you passionate about customer service and looking to build your career in an international work environment? We are hiring International Voice & Chat Support Executives who have excellent communication skills and a customer-first approach.
Key Responsibilities
- Handle customer queries via Voice and Chat in a professional manner.
- Provide accurate information and resolve customer concerns promptly.
- Deliver an exceptional customer experience while maintaining quality standards.
- Update customer interactions in the system accurately.
- Meet daily productivity, quality, and customer satisfaction targets.
- Collaborate with team members to ensure seamless customer support.
Eligibility
- Undergraduate or Graduate.
- Minimum 1 year of experience in an International Voice, Chat, or Blended Process.
- Excellent spoken and written English communication skills.
- Good typing speed and computer proficiency.
- Strong problem-solving and customer handling skills.
- Willing to work in rotational shifts.
Work Schedule
- 5 Days Working
- 2 Rotational Week Offs
- Full-time, Work from Office
Why Join Us?
- Attractive salary package with performance incentives.
- Career growth opportunities in an international work environment.
- Professional training and continuous learning.
- Supportive and collaborative team culture.
- Immediate joiners are highly preferred.
Pay: ₹26,000.00 - ₹32,000.00 per month
Benefits:
- Paid sick time
- Paid time off
Work Location: In person
