JOB DESCRIPTION – CHIEF OPERATING OFFICER (COO)
Position: Chief Operating Officer (COO)
Industry: Construction / Civil / Interiors / Architectural Solutions
Experience: Minimum 15 Years
Employment Type: Full-Time
Job Summary
We are looking for an experienced and strategic Chief Operating Officer (COO) with a minimum of 15 years of relevant experience in the construction, civil, interiors, architectural, real estate, or related project-based industry.
The ideal candidate should have strong experience in operations management, project execution, team leadership, resource planning, cost control, client management, and business operations. Candidates currently working as Operations Managers, Senior Project Managers, Project Heads, Project Directors, or Senior Project Engineers in Civil/Construction/Interiors are encouraged to apply.
The COO will be responsible for overseeing the organization's day-to-day operations, ensuring projects are executed efficiently, improving operational systems, and driving overall business performance.
Key Responsibilities1. Operations Management
- Oversee and manage the overall day-to-day operations of the organization.
- Develop and implement operational systems, processes, and SOPs.
- Ensure smooth coordination between project, engineering, sales, estimation, procurement, finance, HR, and other departments.
- Monitor operational efficiency, productivity, quality, and timelines.
- Identify operational gaps and implement corrective measures.
2. Project Management & Execution
- Oversee multiple construction, civil, interior, and related projects.
- Ensure projects are delivered within the agreed timeline, budget, quality, and scope.
- Monitor project progress, resource allocation, manpower, materials, and site activities.
- Review project schedules, milestones, delays, and execution challenges.
- Provide strategic support to project teams in resolving critical issues.
- Ensure proper coordination between site teams, project engineers, vendors, contractors, clients, and management.
3. Team Leadership & Management
- Lead and manage project and operations teams across locations.
- Define responsibilities, performance expectations, and accountability for operational teams.
- Conduct regular operational and project performance reviews.
- Mentor Project Managers, Senior Engineers, Site Engineers, and other operational staff.
- Build a strong culture of ownership, accountability, discipline, and performance.
4. Resource & Cost Management
- Plan and optimize manpower, materials, equipment, vendors, and other operational resources.
- Monitor project costs and operational expenses.
- Work closely with Finance and Accounts to ensure effective cost control.
- Identify cost-saving and productivity-improvement opportunities.
- Ensure efficient utilization of organizational resources.
5. Process & System Development
- Establish standardized processes and SOPs across project and operational functions.
- Improve existing workflows to increase efficiency and reduce delays.
- Implement systems for project tracking, reporting, documentation, and performance monitoring.
- Establish appropriate operational KPIs and performance standards.
- Ensure compliance with company policies, processes, quality standards, and safety requirements.
6. Client & Stakeholder Management
- Handle key clients and critical project-level escalations.
- Participate in important client meetings and commercial discussions when required.
- Maintain strong relationships with clients, contractors, consultants, architects, vendors, and other stakeholders.
- Ensure timely resolution of project-related issues and customer concerns.
7. Business & Management Support
- Work closely with the CEO/Managing Director in developing and executing business strategies.
- Provide management with regular reports on operational performance, project status, risks, costs, and business requirements.
- Support business expansion, new project opportunities, and operational scalability.
- Participate in strategic decision-making and organizational planning.
- Identify potential operational and business risks and develop mitigation plans.
8. Quality, Compliance & Risk Management
- Ensure projects comply with required quality standards, specifications, contractual requirements, and applicable regulations.
- Monitor operational risks and implement preventive measures.
- Ensure proper documentation and reporting across projects.
- Promote a strong culture of quality, safety, compliance, and professional standards.
Key Performance Areas (KPAs)
- Overall Operational Efficiency
- Project Delivery & Timely Completion
- Project Cost Control
- Quality & Customer Satisfaction
- Resource Optimization
- Team Productivity & Performance
- Process & SOP Implementation
- Project Profitability
- Vendor & Contractor Management
- Risk Management
- Business Growth & Operational Scalability
Required Skills & Competencies
- Strong leadership and strategic thinking.
- Excellent knowledge of construction/project operations.
- Strong project planning and execution capabilities.
- Excellent problem-solving and decision-making skills.
- Strong understanding of project costing and resource management.
- Ability to manage multiple projects and teams simultaneously.
- Strong negotiation and stakeholder-management skills.
- Excellent communication and interpersonal skills.
- Ability to build systems, processes, and performance frameworks.
- Strong commercial and business acumen.
- Ability to work in a fast-paced and growth-oriented organization.
Qualification
- Bachelor's degree in Civil Engineering, Construction Management, Architecture, Interior Design, Business Administration, or a related field.
- MBA / PG qualification in Operations, Business Management, Construction Management, or related areas will be an added advantage.
Experience Required
Minimum 15 years of relevant experience in one or more of the following:
- Construction / Civil Engineering
- Interior Projects / Interior Execution
- Architectural / Project-based organizations
- Real Estate / Infrastructure
- Construction Operations
- Project Management
Preferred Candidate Profiles
Candidates currently or previously working as:
- Chief Operating Officer / COO
- Head of Operations
- Operations Manager / Senior Operations Manager
- Project Head / Project Director
- Senior Project Manager
- Senior Project Engineer – Civil
- Senior Project Engineer – Interiors
- Construction Manager
- Project Manager
- General Manager – Operations / Projects
Candidates should preferably have experience managing teams, multiple projects, project execution, operational systems, budgets, and cross-functional coordination.
Other Requirements
- Willingness to travel to project sites and different locations as required.
- Strong understanding of construction/project execution practices.
- Ability to work closely with senior management and take ownership of organizational operations.
- Strong preference for candidates with experience in large-scale or multi-project environments.
Pay: ₹50,000.00 - ₹75,000.00 per month
Work Location: In person
