E-commerce Manager (Shopify)
Full-Time | Delhi, India
About the Role
We are looking for a results-driven e-commerce manager who can take full ownership of our Shopify store and scale it aggressively.
This is a growth-focused role — not just operations. You’ll be responsible for turning traffic into revenue.
Key Responsibilities Store Management & Optimization
- Manage and optimize the Shopify store end-to-end
- Create high-converting product listings (copy + images + SEO)
- Continuously improve product pages for better conversions
Conversion Rate Optimization (CRO)
- Optimize UI/UX for higher sales
- Improve landing pages, product pages, and checkout flow
- Implement A/B testing strategies to boost conversion rates
Creative & Content Execution
- Create product videos, banners, infographics, and creatives
- Ensure premium brand positioning across all visuals
- Work on storytelling that appeals to Gen Z buyers
Offers, Campaigns & Growth
- Plan and execute discounts, offers & festival campaigns
- Create and manage coupon strategies to maximize sales
- Identify trends and implement growth hacks
Order & Operations Management
- Handle day-to-day order processing via Shiprocket
- Manage shipping, tracking, and coordination with courier partners
- Ensure smooth checkout-to-delivery experience
Returns & RTO Optimization
- Manage returns, refunds, and exchanges
- Reduce RTO (Return to Origin) via verification & NDR follow-ups
- Improve operational efficiency and customer satisfaction
SEO & Visibility
- Optimize product listings for search engines & AI-based search
- Implement structured content (FAQs, Q&A formats)
- Improve organic visibility and discoverability
Requirements
- Proven experience managing Shopify stores
- Strong understanding of:
- CRO (Conversion Rate Optimization)
- UI/UX principles
- E-commerce growth strategies
- Hands-on experience in:
- Content creation (images, videos, creatives)
- Product listing optimization
- Familiarity with tools like Shiprocket or similar OMSs
- Ability to handle multiple responsibilities efficiently
Bonus Skills (Preferred)
- Experience in D2C fashion or footwear brands
- Understanding of customer psychology & buying behavior
Pay: ₹20,000.00 - ₹40,000.00 per month
Work Location: Remote
