Business Operations & CRM Intern

Pune Realty
Baner, Pune, Maharashtra

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Job details

Full-time | Internship
₹60,000 a month

Qualifications

Microsoft Excel
Salesforce
Master's degree
Project management
Bachelor's degree
Data management
BBA
Business Administration
MBA
Communication skills

Full job description

Punerealty is one of the Pune’s leading real estate Channel partner. Our team has dedicated professionals to support customer needs. Having experience of more than 12 years in the industry and happily satisfied customer base.

Seize the opportunity to experience exciting projects and exceptional development opportunities.

Business Operations & CRM Intern

Baner Pune-411045 | ‍ Business Operations & CRM Intern

Positions: 2 | Experience: 0 Yrs | Salary: 60 K PA (5,000) | Qualification: BBA/MBA (Persuing/Completed)

Key Skills

Education: Currently pursuing or recently completed a degree in Business Administration, Marketing, or a related field.
Communication Skills: Exceptional written and verbal communication to effectively liaison between clients and senior management.
Technical Proficiency: Foundational knowledge of CRM platforms and high proficiency in Microsoft Excel or Google Sheets for data management.
Organizational Skills: Strong ability to manage multiple tasks simultaneously and meet tight deadlines.
Analytical Mindset: Capacity to interpret survey data and present findings in structured reports.

Responsibilities

Inquiry Management: Act as the first point of contact for incoming inquiries across various channels (email, phone, social media), ensuring they are documented and assigned to the correct team member.
Manager Coordination & Follow-ups: Proactively track pending tasks and remind managers of scheduled follow-ups with leads or clients to prevent missed opportunities.
CRM & Database Maintenance: Maintain and update the company’s CRM system (e.g., Salesforce, HubSpot) with accurate lead details, interaction logs, and status updates.
Reporting: Assist in preparing regular reports on sales activities, lead conversion rates, and team productivity using Excel or BI tools.
Market Survey & Research: Conduct market surveys and competitor analysis to identify industry trends, customer preferences, and potential business opportunities.

Job Description

We are seeking a proactive and detail-oriented intern to support our sales and operations teams in 2026.

You will play a vital role in maintaining the integrity of our customer data, ensuring timely communication between clients and management, and conducting research to identify new market opportunities.

Benefits

Mentorship from experienced sales and operations professionals.
Hands-on experience with industry-standard CRM and project management tools.
Potential for a full-time offer based on performance during the 2026 internship period.

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Business Operations & CRM Intern

Key Skills

Responsibilities

Job Description

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