We are looking for a professional and well-organized Receptionist to join our multispeciality hospital. The candidate will be responsible for managing the front desk, assisting patients and visitors, coordinating appointments, and supporting smooth day-to-day hospital operations.
Key Responsibilities
- Welcome and assist patients, attendants, and visitors in a courteous manner.
- Manage front-desk activities and patient enquiries.
- Coordinate OPD appointments, registrations, and consultations.
- Assist patients with directions, department information, and basic hospital procedures.
- Coordinate with doctors, nurses, billing, pharmacy, laboratory, and other departments.
- Handle telephone calls and provide accurate information to patients.
- Maintain patient registration and reception records.
- Support billing and documentation activities when required.
- Manage appointment schedules and communicate changes to patients.
- Ensure a professional and patient-friendly reception environment.
- Handle patient concerns appropriately and escalate issues to the concerned department.
- Maintain confidentiality of patient and hospital information.
Requirements
- Minimum 2 years of experience as a Receptionist / Front Office Executive in a multispeciality hospital is preferred.
- Experience in hospital front-office operations, patient registration, and appointment coordination.
- Good communication and interpersonal skills.
- Basic computer knowledge.
- Ability to work effectively with doctors, patients, and hospital staff.
- Good organizational and customer-service skills.
- Willingness to work in shifts as per hospital requirements.
Preferred Candidate Profile
- Candidates with multispeciality hospital experience will be given preference.
- Professional appearance and positive attitude.
- Patient-friendly and service-oriented approach.
- Ability to handle multiple tasks in a busy hospital environment.
Experience: Minimum 2 years in a multispeciality hospital
Job Type: Full-time
Pay: ₹8,891.73 - ₹23,390.39 per month
Benefits:
- Commuter assistance
- Flexible schedule
- Internet reimbursement
Work Location: In person
