IFFCO Kisan Finance Limited
Job Description
About Company: IFFCO Kisan Finance Limited (IKFL) is a fast-growing NBFC
promoted by IFFCO, one of India’s largest and most trusted farmers’
cooperatives. The company focuses on providing financial solutions to rural and
semi-urban customers through products like tractor loans, agri-equipment
loans, used commercial vehicle loans, and MSME loans. With a strong presence
across multiple states, IKFL aims to deliver transparent, customer-friendly, and
digitally enabled lending services.
Roles And Responsibilities:
- Fraud Identification & Control (Pre and post approval)
- Verify loan documents through empaneled agencies to curtail fraud at
entry level.
- Ensure sampling effectiveness in order to control application fraud.
- Ensure background / profile checks on profile of customer / various
agencies through market intelligence/feedback.
- Handle fraud detection and investigation by empaneling good
agencies with the relevant experience and expertise to handle such
cases, ensuring proper SLA's with the agencies.
- Prepare a corrective action plan based on the intensity of fraud
penalizing the customer / channel/ associate involved in committing
the fraud.
- Ensure corrective action and set policies to act as deterrents
recovering the loss to the organization.
- Logically conclude cases with modus operandi & highlight the gaps
proposing corrective measures & feedback to business team.
- Fraud Prevention & Control (On going basis - post approval). Ensure
pre appointment reference and profile checks are conducted on all
staff and executives.
- Follow up of reports as per specified TAT from the vendors.
- Ensure location wise & RCU agency audits as per SOP
including cross verifications & cross location audits.
- Oversee regular audits at the agencies
(Sales/Processing/Verification/Valuation) to check if
the processes laid down are followed conducting
random cross checks on reports submitted by the
verification agencies for authenticity of information
submitted Other Initiatives
- Ensure agency payouts & other related RCU costs are
kept within budgeted provisions
- Ensure standardized RCU processes are followed across
various locations in terms of basic sampling and
reporting thereof.
- Work closely with the internal team/external
regulatory bodies to execute appropriate action against
fraudulent individuals and bring to the conclusion.
- Conduct field visits as per requirement
- Agency management and reporting in TAT
Tactical
- Oversee random asset verifications to check third party
usage and model mismatch at delivery.
- Oversee random checks on sourcing channels to
identify freelancer's involvement, banned channels
involvement, etc.
- Ensure new initiatives are taken to curb fraud losses
across the organization.
- Regular engagement with all the stakeholders to
identify and capture market negative profiles in
system.
Supervisory
- Responsible for providing Fraud risk training to
subordinates.
- Investigations referred and self-identified.
- Responsible for interacting with different departments
on various RCU trainings.
Person Profile Educational
Qualification
Experience • 3-12 yrs experience in RCU division.
- Preference will be given to Banking & NBFC industry
candidates
Specific Skills • A High Level of Professionalism.
- A Passion for Building and Growing Relationships
- The Ability to Gather Feedback and Provide Innovative
Insight
- Highly Ethical
- Decision Making Skills
- Goal orientated
- Operates in a fast-paced office environment
- Willing to put in overtime if need be
- Ability to motivate and self-motivate
- Highly responsible and dedicated
- Recruitment and training skills
