Customer Relationship Manager
Company: RNVP Technology Private Limited (i2i Funding)
Location: Noida
Job Type: Full-Time
Qualification: BBA / MBA (Finance)
Experience: 1–4 years preferred
Industry: NBFC / Banking / Financial Services
Job Summary
We are looking for a Customer Relationship Manager to manage customer relationships, regular follow-ups, queries, and overall customer engagement. The ideal candidate should have experience in NBFCs, banking, financial services, or lending.
Key Responsibilities
- Build and maintain strong relationships with existing and prospective customers.
- Handle customer calls, queries, follow-ups, and requests.
- Understand customer requirements and provide appropriate assistance.
- Coordinate with internal teams for timely resolution of customer concerns.
- Support customer retention and engagement activities.
- Maintain accurate records of customer interactions and follow-ups.
- Identify opportunities to strengthen customer relationships.
- Prepare customer-related reports and regular updates.
- Ensure a high level of customer satisfaction and professional service.
Requirements
- BBA / MBA in Finance.
- 1–4 years of relevant experience preferred.
- Experience in NBFCs, Corporate Banking, Financial Services, or Lending.
- Prior experience in Loan Sales / Lending / Financial Products will be preferred.
- Excellent communication and interpersonal skills.
- Strong follow-up and relationship-management skills.
- Good customer-handling and negotiation skills.
- Basic knowledge of loan processes and financial products.
- Ability to coordinate effectively with internal teams.
Preferred Skills
Customer Relationship Management, NBFC, Banking, Loan Sales, Lending, Financial Services, Client Handling, Customer Engagement, Follow-up, Relationship Management.
Interested Candidates Must share their resume on [email protected]
Pay: ₹20,000.00 - ₹30,000.00 per month
Work Location: In person
