Job Title - Operations Lead
Location: Kolkata
Qualification: MBA (Operations / Business Administration preferred)
Experience: 4–8 years (relevant experience in operations & ERP implementation)
Job Summary:
Lead and manage end-to-end operational activities
Oversee ERPNext implementation, customization, and support processes
Coordinate with clients to understand requirements and ensure timely delivery
Optimize internal workflows and improve operational efficiency
Manage team performance, training, and productivity
Monitor project timelines, budgets, and deliverables
Ensure client satisfaction and long-term relationship management
Key Requirements:
MBA in Operations / Business Administration
Hands-on experience with ERP systems
Strong leadership and team management skills
Excellent communication and client-handling abilities
Ability to multitask and work in a fast-paced environment
Strong analytical and problem-solving skills
Experience working with ERP consulting firms or IT services
Prior exposure to ERPNext implementation lifecycle
Strong organizational and decision-making abilities
Pay: ₹33,000.00 - ₹66,000.00 per month
Work Location: In person
