Tele Sales Executive
Department - Sales & CRM
Company - UVA Estate
Reporting To - Sales Manager
Job Location - Greater Noida, Uttar Pradesh (Update as required)
JPosition - Sales ExecutiveDepartment - SalesCompany - UVA EstateReporting To - Sales ManagerJob Location - Sec 135 Noida, Uttar Pradesh (Update as required)Employment Type - Full-TimeJob SummaryUVA Estate is looking for an enthusiastic and customer-focused Sales Executive to join our Sales. The ideal candidate will be responsible for contacting prospective customers, qualifying leads, scheduling site visits and supporting the sales team in achieving booking and revenue targets.Key ResponsibilitiesLead Management
- Contact leads generated through digital marketing, websites, property portals, referrals, and walk-ins.
- Qualify leads based on budget, location preference, and buying intent.
- Update lead status in the CRM on a daily basis.
- Ensure no lead remains unattended.
Customer Communication
- Explain project details, pricing, payment plans, and offers.
- Build rapport with prospective customers through professional communication.
- Address customer queries accurately and promptly.
- Maintain regular follow-ups until conversion.
Site Visit Coordination
- Schedule and confirm customer site visits.
- Coordinate appointments with the Sales Team.
- Send project brochures, location maps, and meeting confirmations.
- Follow up after every site visit to gather feedback.
Sales Support
- Assist the Sales Team in achieving monthly booking targets.
- Coordinate with CRM, Accounts, and Marketing teams.
- Promote ongoing offers and new project launches.
Daily Responsibilities
- Make outbound calls to assigned leads.
- Respond to inbound customer enquiries.
- Schedule qualified site visits.
- Update CRM after every call.
- Send WhatsApp messages, brochures, and payment plans.
- Follow up with existing prospects.
- Prepare end-of-day activity reports.
Weekly Responsibilities
- Review lead conversion performance.
- Follow up on pending site visits.
- Reactivate inactive leads.
- Coordinate with Marketing on campaign leads.
- Participate in sales review meetings.
Monthly Responsibilities
- Achieve monthly lead conversion targets.
- Maintain customer satisfaction standards.
- Update and clean CRM database.
- Submit performance reports.
- Participate in sales training sessions.
Key Performance Indicators (KPIs)Lead Management
- Number of outbound calls per day
- Number of inbound enquiries handled
- Lead response time
- Lead qualification rate
Site Visits
- Site visits scheduled
- Site visits attended
- Site visit confirmation rate
Sales Support
- Booking conversion rate
- Monthly booking value generated
- Collection support
- Customer follow-up compliance
Skills Required
- Excellent verbal communication in Hindi and English.
- Strong negotiation and persuasion skills.
- Customer-centric approach.
- Good listening skills.
- Ability to build long-term customer relationships.
- Strong follow-up and time management.
- Basic computer proficiency.
- Ability to work under sales targets.
Technical Skills
- Microsoft Excel
- Microsoft Word
- CRM Software
- WhatsApp Business
- Google Sheets
- Email Communication
- Internet & Web Research
Qualification
- Graduate in any discipline (preferred).
- Diploma or equivalent qualification may also be considered based on experience.
Experience
- Experience in real estate or property sales is preferred.
- Freshers with excellent communication skills may also apply.
Preferred Candidate Profile
- Positive attitude
- Self-motivated
- Target-oriented
- Excellent telephone etiquette
- Strong customer handling skills
- Professional appearance and communication
- Willingness to learn and grow
Working Hours
- Monday to Saturday
- Office Hours: 9:30 AM – 6:30 PM (Update as required)
Compensation
- Fixed Salary
- Attractive Performance Incentives
- Site Visit Incentives (if applicable)
- Monthly Performance Bonus
- Career Growth Opportunities
Career Path Sales Executive → Senior sales Executive → → Sales Manager → ManagerWhat We Offer
- Professional work environment
- Training and development programs
- Career advancement opportunities
- Performance-based incentives
- Opportunity to work on premium real estate projects
- Employee recognition programs
Documents Required
- Updated Resume
- Passport-size Photographs
- Aadhaar Card
- PAN Card
- Educational Certificates
- Experience Certificates (if applicable)
- Bank Account Details
Success ProfileThe ideal Tele Sales Executive consistently:
- Responds to every lead within 15 minutes during working hours.
- Completes 80–120 outbound calls per day (depending on lead quality and campaign type).
- Schedules 5–10 qualified site visits per week.
- Maintains 100% CRM updates before the end of each working day.
- Delivers a professional and courteous customer experience that reflects the values of UVA Estate.Role & responsibilities
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Work Location: In person
