JD for the profile of IT Hardware & Networking Engineer
About Rico: Established in 1965, RICO was the first company to introduce mixer grinders in India. Run by a family of engineers, RICO has expanded from a small workshop with 4 employees to an organization with over 200 employees & over 3,000 retail outlets & service centers network spread all over the length & breadth of the World. A pioneer in the home appliance industry, RICO has become a benchmark for its quality & its performance.
Company Address: Office - 8th Floor, Sapphire Building, S.V.Road, Khar West, Two minutes from Khar station, MUMBAI, Maharashtra, India.
Website: http://www.rico.in
Contact details: [email protected]
JD for the profile of IT Hardware & Networking Engineer
· Troubleshoot desktop, laptop & printer hardware issues
· Resolve network & ISP-related problems
· Set up Wi-Fi routers, MESH systems & access points
· Manage NAS (Blackbox) via Synersoft – user access, proxy, escalation
· Maintain IT asset list - including existing and new assets with serial numbers, warranty expiry dates, labelling, etc.
· Coordinate with Third-Party vendors (cloud, ISP, CCTV, hardware, etc.)
· Install & troubleshoot software applications
· Monitor server & NAS device health
· Track network & Gmail storage limits and follow up with users
· Clean duplicate/unnecessary files bi-monthly with HODs
· Maintain and update critical passwords securely
· Keep a daily log of IT tasks and user support requests
What are we looking for?
Qualifications & Skills Required:
· Educational Qualifications – Graduate in BSc – IT/ Diploma in IT
· Experience – 1- 5 years in Information Technology
· Windows hardware, software & networking experience
· Knowledge of Hardware & Troubleshooting
· Basic Excel Knowledge
Perks and Benefits
- In addition to the salary, a performance Linked incentive amount will also be given every quarter
- All perks like Bonus + PF +Gratuity etc. will be given
- Will be working at our HO in Khar west - 2 min walk from the Station.
- Office Timings will be 9:30 to 6:00 pm.
Location – Khar West (Candidate residing in Western line will be preferred)
Salary Range - 20-30K Depends upon the candidate
Contact details: [email protected] Mobile - 8879444889
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Application Question(s):
- Do you have hands-on experience troubleshooting desktops, laptops, and printers?
- Do you have Experience in Hardware & Networking?
- Have you independently resolved issues related to Printers, Scanners & Basic Employee queries?
- Have you coordinated with the third-party vendors (cloud, ISP, CCTV, hardware, etc.) ?
Work Location: In person
