Key Responsibilities:
- Workshops, requirements, user stories
- Declarative configuration (Objects, Flows, Permissions)
- Define Agentforce AI/automation use cases
- Lead UAT, training, change management
Skills & Experience:
- 6–14 years Salesforce functional delivery
- Strong Service/Sales Cloud expertise
- Experience with Experience Cloud preferred
Desired Skills
Digital : Salesforce Service Cloud | Digital : Salesforce Sales Cloud
Desired Candidate Profile
Qualifications : BACHELOR OF TECHNOLOGY
